Dell is HIRING!!

Role: Junior Email Campaign Specialist

We’re proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs and processes. From analyzing, evaluating and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.

Join us as a Analyst on our Business Support team in Bangalore to do the best work of your career and make a profound social impact.

What you’ll achieve

The Dell Global Email Studio works as an in-house Email Service Provider/Marketing Automation agency for the internal business units. This team is part of the Global Marketing organization. This team has two main goals – flawless development & deployment of email journeys and provide unparalleled “customer service” to our internal stakeholders.

The successful candidate for this role will be responsible for delivering, scaling, and maintaining best in class marketing automation processes and technology solutions. As a member of the global operations team, you will support various teams with their marketing automation execution within Salesforce Marketing Cloud (SFMC).  You will create emails, segments/audiences, and journeys within SFMC using pre-existing templates and process checklists.  You will be responsible for quality assurance from the creative to the final execution and will be expected to speak up when you see any issues.

You will:

  • Create emails by inserting text, images, and html links into pre-existing templates.
  • Adhere to pre-determined deadlines and schedules.
  • Prioritize work based on due dates.
  • Quality check on all work to include but not limited to: spelling, rendering, white space issues, alignment, deployment time, audience criteria, etc.
  • Develop audience for campaigns based on guidance from stakeholders.
  • Build simple journeys in Salesforce Marketing Cloud (SFMC).  
  • Monitor campaign/journey to completion

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • Experience in Adobe Experience Manager (AEM)
  • Ability to create and read basic HTML.
  • Proficient in English.
  • Strong attention to detail and standard of quality.
  • Previous experience working with B2B email operations
  • Strong emphasis on quality and consistency.
  • Ability to multi-task and meet deadlines.
  • Ability to create and edit standard campaign and journey workflows

Desirable Requirements

  • 1-3 years of experience in digital marketing.
  • Experience in a marketing automation platform, preferably Salesforce Marketing Cloud (SFMC)

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