Role: Cybersecurity SOC Support Associate

Job Description & SummaryA career in our Advisory Acceleration Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Invite and give in the moment feedback in a constructive manner.
  • Share and collaborate effectively with others.
  • Identify and make suggestions for improvements when problems and/or opportunities arise.
  • Handle, manipulate and analyse data and information responsibly.
  • Follow risk management and compliance procedures.
  • Keep up-to-date with developments in area of specialism.
  • Communicate confidently in a clear, concise and articulate manner – verbally and in the materials I produce.
  • Build and maintain an internal and external network.
  • Seek opportunities to learn about how PwC works as a global network of firms.
  • Uphold the firm’s code of ethics and business conduct.

Cybersecurity SOC Support Associate level 2

Capability Description:

The Cybersecurity Analyst function is part of the overall Cybersecurity ASOC group.  The group has three major components; 1) Cybersecurity Operations, 2) Cybersecurity Engineering, 3) Threat Intelligence and 4) Threat Hunting.  This function is responsible for watching, hunting and alerting to active threats in our client’s environments using multiple tactics, techniques and technologies.

Title:  Cybersecurity Support Analyst 

The Analyst (level 1) will be responsible for monitoring for alerts across multiple, complex client environments. The Analyst will work closely with Senior Analysts, Engineers, Threat Intelligence resources and clients to perform security monitoring. 

Primary Responsibilities:

  • Respond to alerts from the managed SIEM/ Analytics Platform
  • Performs first level triage for alerts for validation
  • Follows runbooks for remediation and escalation activities
  • Maintains records of security monitoring and incident response activities, utilizing case management and ticketing technologies.
  • Generates shift end reports for knowledge transfer to subsequent analysts shifts


  • Graduation in any discipline with understanding of cybersecurity concepts. Computer Science Eng. Or equivalent preferred
  • CCNA, CCNA-Security and/or CEH 
  • Direct working knowledge and experience with one or more SIEM/ Security Analytics solutions (i.e Splunk ES, Elastic ELK, HP ArcSight, IBM QRadar, LogRhythm)
  • Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts.
  • Strong problem solving and troubleshooting
  • Strong written and verbal communication, as well as organizational and documentation skills
  • Self-motivated and possessing a high sense of urgency and integrity
  • Demonstrates the ability to adapt to ever-changing schedules and work assignments


  • Professional experience in the Cybersecurity Operations field, 1-3 years
  • Has knowledge of technical approaches in security monitoring, alerting (optional analytics)
  • Maintains technical knowledge within areas of expertise
  • Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts.
  • Stays current with new and evolving technologies via formal training and self-directed education
  • Candidates must be able to work a flexible schedule within a 24×7 Security Operations Center (SOC) environment, as well as may be expected to work holidays. Appropriate compensatory offs would be provided in-lieu of a working day on a holiday

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